Social Services

Click here to email application and needed verification for Medicaid, Magi, Food & Nutrition, Work First, Medicaid Transportation and Child Care.

To submit needed verification for your Medicaid Recertification, click here.

Apply for Benefits and Services

Social Services Block Grant Plan
Block Grant Plan Public Notice

The Director of Social Services serves as the chief administrator for Surry County and is appointed by the Board of Commissioners. Responsibilities include supervision of all Human Service operations in accordance with state and local laws, regulations, policies, and direction and guidance of the Board of Commissioners. In addition, the Director is responsible for preparing and submitting an annual budget to the Board as well as advising them on matters of concern, services, and other issues.

Physical Address:               Mailing Address:
118 Hamby Road   P.O. Box 1466
Dobson, NC 27017   Dobson, NC 27017

Office Hours: 8:15 a.m. to 5:00 p.m. Monday-Friday

Making a Child Protective Services or Adult Protective Services Report:

If you are concerned a child or adult is being abused or neglected, please call our agency at (336) 401-8800 to report your concerns.  If it is after normal business hours, please contact Surry County Communications at (336) 374-3000 and ask to speak to the on-call Social Worker. 

Please do not email agency staff to make abuse or neglect reports as email accounts are not routinely monitored after-hours.    

Kimberly Irvine, Director
P.O. Box 1466
Dobson, NC 27017
(336) 401-8700

Sharon Schueneman, Social Work Program Manager
Child Protective Services, Foster Care and Adoptions, Adult Social Work Services, Child Support Enforcement
P.O. Box 1466
Dobson, NC  27017
(336) 401-8800

Lauren Banks, Income Maintenance Program Manager
Food and Nutrition Program, Medicaid, Child Day Care Subsidy, Work First Family Assistance
P.O. Box 1466
Dobson, NC  27017
(336) 401-8700

The following notice contains important information regarding beneficiary rights as a result of a federal lawsuit filed in 2017, on behalf of Medicaid beneficiaries in North Carolina.

Notice Of Your Rights Under Hawkins v. Cohen”  English
Notice Of Your Rights Under Hawkins v. Cohen”  Spanish

Statement of Nondiscrimination:
In accordance with Federal civil rights law and United States Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).  Remedies and complaint filing deadlines vary by program or incident.